About Susan Ungerleider

My husband and I recently worked with Susan to sell a house that we built ourselves. We had a strong emotional connection to the house and were not sure we would be able to find a realtor who supported our vision for its sale. From the first time we met Susan, our uncertainty was put to rest. She has such a calm, confident demeanor. Susan was open yet realistic throughout the entire process. She helped us navigate the facts and the emotions involved in selling the house with grace and skill. We feel so fortunate to have had Susan in our corner. We closed on our sale at the beginning of March, and it went better than either my husband or I could have...

We loved working with Susan and have bragged on her & RED Collective to many family and friends. Susan helped us feel confident during the entire process. I have been really impressed with her knowledge, from identifying materials to explaining how improvements can be made. As first-time home buyers, Susan was exactly who we needed to help us navigate this complex process. Not only did she educate us, but she instilled us with the confidence to patiently wait until everything felt right. It only took a month until we ended up getting our home for under asking (yes, in 2024). In addition, we received the maximum closing credit our bank would allow, t...

My husband and I could not speak any higher of Susan. As first time sellers, we had no idea what to expect. She made the whole process seamless. Her knowledge and confidence set us at ease, knowing we were in good hands. When there were unexpected events, she handled it with such grace and completely took any worry away. She handled all the hard work behind the scenes and truly made this the easiest process for us. Her communication is outstanding and her response time makes you think you are her only client. I do not know how she sleeps as she was just on top of EVERYTHING. She sent update emails daily (and sometimes multiple times a day!) on what ...

My partner and I are working with Susan as we search for a home in Durham. From the start, we were impressed with her professionalism and expertise. Susan is incredibly responsive. Whenever we had a question or needed clarification, she was quick to respond and provide us with the information we needed. Her honesty was refreshing. We often asked her opinion about different properties, and she was always upfront about the pros and cons. We even asked her if it made more sense to rent first and then buy given our situation, and she gave us an honest assessment of the tradeoffs. What sets Susan apart is her background in architecture and renovation ...

Susan was invaluable in our first home-buying experience. It was a very tough market for first-time home buyers, and Susan had the right balance of patience and confidence for the journey. She provided knowledge and insight that we desperately needed while also adapting to our preferences. We ultimately found the right house, and Susan assisted us through the closing process step by step. She went above and beyond to help us negotiate the most appropriate buying contract. And she continued to provide resources and contacts for home ownership post-closing. Highly recommend Susan and her team to anyone looking to find their next (or first) home.

My husband and I did a cross-country move, in the midst of the pandemic, purchasing a home that we never physically entered, and it was seamless because we worked with Susan U. From the moment we met her we realized that we were in good hands. We never felt rushed, never had to wait long for a response, trusted her judgment, and always felt like she genuinely cared about us and our needs. She is incredibly knowledgeable about the area and guided us in such an honest, thorough, forthcoming manner. If you plan on relocating to the Research Triangle Area, I would highly recommend seeking the assistance of Susan U. at Red Collective. And, she's an incre...

Susan was a joy to work with during our house hunting experience. We were incredible picky and spent a year searching almost weekly. Susan was up for the challenge of our particular tastes and was always patient with us as we continued to look at house after house after house. She quickly began to understand what we were looking for and knew right away when we'd walk into a home if it was for us or not. We are first time home buyers and she took the time to explain everything to us. Susan really came in clutch when it was finally time to make an offer on our dream home! She held our hand every step of the way and was available for emotional support ...

We worked with Susan U. to buy our first home and could not have had a better experience. Her professionalism and knowledge are unmatched, but above all else, we appreciated Susan’s patience and kindness as we navigated the home buying process for the first time. She went above and beyond to make sure we fully understood every step of the process and went out of her way to respond in a timely fashion and to answer all of our questions. She has continued to assist us even after closing day and it is clear how much she genuinely cares about her clients. I would recommend Susan U. without hesitation. She was an absolute joy to work with.

Susan U. made both the home buying and the home selling experience as smooth as possible. She got to know us and our needs, communicated with us extremely quickly, and never left us hanging. She knows this market inside and out and used her many areas of knowledge to help make great decisions. I can not rate her or her company Red Collective high enough.

We worked with Susan U to purchase our home and it was incredible. She is trustworthy, reliable, transparent, accessible, and encouraging. The customer service she provided, along with the whole team, provided for a smooth, easy, and great experience. We highly recommend using Red and Susan for any real estate transactions!

I’m so grateful for Susan U and the whole team over at Red! As a first-time home buyer, she really held my hand and was so supportive throughout the entire process of purchasing my first house. Super communicative, honest, and reliable. I would recommend this team to anyone!

Susan Ungerleider with Red Collective absolutely rocks! She helped us sell our house in NC all the way from Seattle, WA. If you're looking for a top-notch agent, then look no further. She is the best!

We had an excellent experience working with Susan to purchase our home. She is extremely knowledgeable, communicative, and proactive through every step of the process. Buying a home in this market was intense, especially as first-time home buyers, and Susan was invaluable when it came to answering our questions and leveraging her expertise to help us make informed decisions. She did a lot of work behind the scenes to ensure that the process went smoothly once we were under contract, and she continued to help us with contacting vendors and communication with the sellers even after closing.

Susan U. was great to work with as a first time home buyer, she helped us navigate all the complexities of the home buying process. We asked a lot of questions throughout the process and she was willing and able to answer them all. Susan patiently listened and clearly explained all parts of the house buying and transaction process. She was also helpful in reaching out to vendors for repairs on our behalf. In addition, she was extremely responsive, courteous, knowledgeable, and professional. My wife and I really felt taken care of by Susan and the Red Collective team, throughout the process. We would highly recommend both Susan and Red Collective to ...

My ex-wife and I worked with Susan to sell our house and it could not have gone any smoother. She kept both of us well informed at each step in the selling process and answered tons of my questions about the market. I look forward to working with Red Collective again soon to buy a house.

I highly recommend RED Collective as a partner for your real estate transaction. From the first meeting with Susan it was clear that she was going to be the ideal agent to guide us through the process of selling our home. We are the kind of people who like to understand a process, what to expect, and we appreciate someone who can envision a scenario from every angle. Her direct communication style ensured there was no guesswork on our end. I never felt like a deadline was imposing or stressful because all expectations and deliverables were outlined clearly. Susan is an incredible agent and business owner with a masterful understanding of the market.